Frequently Asked Questions

1. What are your prints made of?

Premium archival matte paper (200+ gsm) built to hold its color for decades without fading. Thick, smooth, and gallery-grade.

2. How do I pick the right size?

Measure your wall first! As a rule of thumb: 11×14″ is perfect for a gallery wall, and 16×20″ makes a great standalone statement above a sofa or bed.

3. How long does shipping take?

Each piece is made to order, so it takes about 2–5 business days to produce, then 5–10 business days to reach you. See our Shipping Policy for details.

4. Do you offer free shipping?

Yes — free shipping on every order within the United States, no minimum.

5. Can I return or exchange my order?

Because each print is made on demand, we can’t take change-of-mind returns. But if your order arrives damaged or defective, we’ll replace it or refund you in full. See our Returns & Exchanges page.

6. Do you offer gift wrapping?

Not currently — but every order ships in protective packaging that keeps your print safe and presentation-ready.

7. Can I request a custom design?

We love a good idea. If you want a variation on an existing piece or something new, email us at support@lunaboho.com and we’ll see what we can do.

8. How do I care for my print?

Keep it out of direct sunlight to prevent fading, and dust gently with a dry cloth. With a little basic care, it’ll last a lifetime.